We've made it easy to order a new rental online for in-store pick-up or scheduled school delivery! We can also ship your rental violin, viola or cello via UPS right to your door (sorry, we do not ship rental basses). Please begin the process of ordering your new rental. You will be asked a series of questions to help us arrive at the best type of rental outfit for you.
Please note that school delivery service is offered only to families enrolled in the schools that we service. If you are currently not enrolled in one of these schools, please choose options for shipping or in-store pickup, or call us at 800-359-9351 for assistance.
Also, please note that requests for in-store pickup will be confirmed by our staff by both the phone number and email supplied during the rental ordering online process. Please do not come to the store until you have received a confirmation that your requested items are ready. You will be notified within 1-2 business days of your completed instrument request, or if there are any problems with your submitted request. If you require same-day pickup, please call 800-359-9351 and request an instrument be put on hold for 24 hours.
JSI now offers paperless rental renewal notices. If you would like to receive an E-Notice for your rental account renewal instead of a mailed notice, please email us at firstname.lastname@example.org or call us at 800-359-9351 to sign up for this new feature. Go green!
Tell us How To Improve
We are constantly striving to make your experience with Johnson String a positive one. We value your suggestions and comments about how to improve our services. We welcome your input!
For answers to typical questions about our rental program, please see our Rental FAQ.